Unlike other solutions providers who might try to cobble together disparate systems and vendors to meet your business needs we provide a total solution:
- MARS application;
- MARS Implementation Services;
- MARS Customer Support; and
- MARS Managed Application Services (hosting).
SalesFocus Solutions does not need to employ sub-contractors and does not need to partner with other vendors to implement your’ solution because we have all the skills and expertise needed in-house – including managing the technical aspects of your MARS system.
Some of the benefits our MARS Managed Application Services provide are:
- No upfront hardware costs;
- No need to add IT resources to support the system;
- Rapid deployment;
- Guaranteed performance, accessibility and reliability;
- 24 x 7 service;
- No database maintenance or system monitoring required by your staff;
- Highly secure hosting center, networks, and servers;
- Business resumption and Disaster recovery; and
- Easily scalable to integrate with your other systems and applications.
With our MARS Managed Application Services your organization can remain focused on your core competencies while our experts support the technical infrastructure and operations associated with running MARS.
MARS Managed Application Services includes:
Hardened Data Center
- 24 x 7 Video surveillance and monitoring
- Secure keycard access system logs entries and exists
- Halon fire prevention system
- Moisture alarms and temperature sensors
- Automated notification of any significant environmental fluctuations
- Redundant air cooling systems
- Power continuity to the Data Center is guaranteed by UPS and backup generator
Highly Secure Network
- Fully redundant network with multiple firewalls
- Secure Socket Layers (SSL) with two-way, 128-bit data encryption
- Redundant CiscoSecure servers
- Real-time monitoring of all network devices
- Automated trouble ticket generation
Server-level Security
- Routine security patch level upgrades
- 24 x 7 intrusion detection with real-time alerts
- VeriSign security certificates
- Quarterly vulnerability and penetration testing
- Anti-virus protection on all servers
Application-level Security
- Strictly enforced password and account procedures
- Secure encrypted command sessions
- Server access is governed by firewall rules
- Application-level user, data, and business function security checks
Business Resumption
- All business-critical data is backed-up to tape on a daily basis.
- Tapes are then stored off-site in a secured facility
- Offsite storage can retrieve and return tapes within hours
- Partnership with SunGard Recovery Services Business Resumption including systems, equipment, mobile workspace, data & operations center, and voice & data network services.